Susanna is the first woman served as the President of the HK Institute of Certified Public Accountants (HKICPA) and is the Founding President of the Institute of Accountants Exchange. On community services, she was awarded one of the ten nationwide "Chinese Women of Achievement" award in the UK in 1991 and has been appointed by the HKSAR Government to sit on many voluntary committees including the Education University of HK, the Women's Commission, and formerly the Equal Opportunity Commission. To honor her continuous contribution to the HK community, Susanna was awarded the Medal of Honor (MH) in 2013 and the Justice of Peace (JP) in 2017 by the HKSAR Government. She was also awarded the "Outstanding Women Professional" by the HK Women Professionals and Entrepreneurs Association in 2014 and Outstanding Businesswomen Leader Award by HK Commercial Daily in 2017.
In China, Susanna is appointed to be the member of the China People's Political Consultative Conference (CPPCC) of Shanghai and formerly in the Shanxi Province CPPCC. She is the President of the Shanghai Minhang HK-Macau Association, and Deputy President of the Shanghai-HK Coalition of Professionals.
Susanna graduated from the University of Sheffield in England with Class 1 Honors in Economic and holds an Executive MBA degree from the Chinese University of HK.